SUPPORT
Help Centre
Quick answers to the questions we hear most. If you cannot find what you need, we are one message away.
Orders & payment
All prices are shown in US dollars (USD). You can browse the catalogue without an account, and check out as a guest or create an account to track orders.
- Place your order from any product page or from the collection pages.
- Payment is taken at check-out. The available payment methods are shown on the check-out page.
- An order confirmation is sent to the email address you provide at check-out.
Delivery
We currently ship within Australia. A flat shipping rate of $10 applies to every order.
See Shipping & Returns for dispatch times, delivery estimates and tracking.
Returns & exchanges
Unused items can be returned within 30 days of delivery. See Shipping & Returns for the full policy.
Sizing
Our ring is available in sizes 6-13. See the Size guide for how to measure your finger at home.
Product care
- Wipe the ring with a soft, dry cloth. Avoid solvents, abrasive cleaners and prolonged contact with water.
- Textiles can be hand-washed in cool water and dried flat, away from direct heat.
- Teas and botanical blends should be stored sealed, away from light and moisture.
Still need help?
Write to us through Contact us and we will come back to you within two business days.