SUPPORT
Contact Us
We would love to hear from you – about an order, a product question, or simply how you are getting on.
Customer care
Email: support@rymona.islandcraftsco.com
We reply to every message within two business days, Monday to Friday.
To help us help you faster, include your order number if your question is about an order.
Order questions
- Where is my order? Check the tracking link in your dispatch email, or read Shipping & Returns.
- Something is wrong with my order. Send us a photo and your order number and we will sort it out.
- Change or cancel an order. Write to us as soon as you can – we can usually change an order before it is dispatched.
Press & partnerships
For press, wholesale or collaboration enquiries, email us with a short introduction and we will come back to you.
Before you write
Many questions are answered instantly in the Help Centre – orders and payment, delivery, returns and product care.
Company information
RYMONA is operated by [legal entity name], registered in [country / region].
Registered address: [registered address].
VAT / business number: [VAT or business number].